on 09-07-2021 03:40 PM
I do not know how long this has been going on but must be over a week now. My phone works well at my mothers (also talktalk customer). I have tested my phone in the test socket and there is nothing. Not even crackling. My internet is fine.
on 16-07-2021 02:44 PM
on 16-07-2021 02:38 PM
I can confirm that i now have dial tone, I can make and take calls again. My internet was never a problem and i still have no problem with it.
Thank you for your help in this.
on 16-07-2021 01:33 PM
Openreach have now advised that this fault should be resolved - Fault found in underground cable.
Please can you confirm is this fault has been fully resolved?
on 16-07-2021 07:25 AM
on 15-07-2021 07:12 AM
This fault is still with the Openreach line engineer, no further updates have been provided at the moment.
I will continue to monitor for any additional updates.
on 14-07-2021 07:05 AM
on 13-07-2021 04:25 PM
Hi Debbie, thank you for getting back to me. I hope this is not going to be a problem. I do not have any other phone. I only use the landline for internet and incoming calls from Doc's and Hospital that go straight to my answering machine. I dislike using phones so never got a mobile.
on 12-07-2021 08:33 AM
I'm sorry to hear this.
I've completed a line test which has detected a potential fault.
Please can you add an alternative contact number (mobile number) to your Community Profile, I can then raise this over to Openreach for investigation.