on 15-08-2021 06:47 PM
hello i moved and took tt with me on the 10th of august all good but phone is not working i have got dial tone but can not receive or make calls if i ring my number it rings but not not the phone bb fine just the landline
on 20-08-2021 06:42 AM
on 19-08-2021 05:00 PM
hi michelle tt man phoned i asked if he would do card reset he requested that and ringtone back to normal thanks he said he would call back sat morning to check thanks again to all 😀
on 19-08-2021 10:24 AM
on 19-08-2021 08:17 AM
Thanks for the update. Can I just confirm if you're still experiencing the single inbound ringtone since your last post before I pass this over to our team for investigation?
on 16-08-2021 02:58 PM
I've raised this to Openreach as a non-appointed task. Openreach will investigate over the next 72 hours and may contact you directly if they need to access your home. If you don't hear anything by Thursday please bump the thread and we'll check for updates
on 16-08-2021 12:25 PM
Thanks for confirming. The line test has detected a potential fault. Please can you add your full name to your Community Profile just so we can ensure that we are logging the fault for the correct line. Please do not post any personal information on the Community.
on 16-08-2021 09:12 AM