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"Sorry you may not make calls from this line at the moment, contact your telephone service provi..."

DanYorkshire
First Timer
Message 3 of 3

When I use my land-line I'm getting this message, also people calling me say it goes to voicemail:
"Sorry you may not make calls from this line at the moment, please contact your telephone service provider".
My bill was paid on time.
The only thing I changed was yesterday I added 'Show caller number' to me phone TalkTalk settings, I've just now turned this off again, the line is still not working,
Does anyone have any ideas what's wrong? Thanks!

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hi Dan,


 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number


  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

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Gliwmaeden2
Community Star
Message 2 of 3

Staff will probably need to identify your account to help you with this, @DanYorkshire.

 

Please add your Talktalk landline number to your community forum profile details. Go via your avatar/name; settings; launch profile wizard. 

 

Staff reply Monday to Friday, and your thread is in the queue for attention. 

Gliwmaeden2, a fellow customer.