I was sent home with a computer from work yesterday with Anydesk installed so I could work from home during the COVID-19 outbreak.
However when tested yesterday, Anydesk would not connect. I called you and you removed the Scam Protection saying it could take up to 24 hours. I therefore had to go into work today.
I've come home and it still doesn't work despite my online account confirming that scam protection is off. I've called you tonight but spent so long on hold that when I got through, I got told you were all going home s couldn't help me.
Please sort this out
Can you log into the router - 192.168.1.1
When logged in, can you change the DNS to 126.96.36.199 & 188.8.131.52
Then save the changes, reboot and see if this will allow the connection.
It's under INTERNET then INTERNET CONNECTION.
Click the EDIT under the ethernet_Dsl info.
Scroll down, put a tick in the static DNS box at the bottom and this should allow you to enter DNS info.
Primary DNS is 184.108.40.206