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Anyone Installed Safari 12?

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Community Team - TT Staff

You're welcome. I've not heard back yet, but I'll keep chasing. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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First Timer

I'm having the same problem with Safari 12. Any updates on when this will be fixed? Seems to be dragging on a bit. 

Hey...
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Community Star

Hi @guylister

 

F-Secure updated their website on Friday 12 October re browsing protection is not yet supported in the Safari 12 browser.  And saying "We have started the automatic updates (for F-Secure SAFE 17.4 for Mac)."  So I'd expect the follow on update for SuperSafe Boost to happen fairly soon as SuperSafe is based on F-Secure SAFE.

 

SuperSafe updates do take place automatically.

 

In the meantime, F-Secure say "we recommend that you use one of the alternative browsers (Google Chrome or Mozilla Firefox) to have access to their browsing protection features".

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

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First Timer
Ok thanks Gondola. Appreciate that. Will just have to wait then.
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Super Duper Contributor
I see a new version of F-Secure is available today.
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Community Team - TT Staff

Hi Stoker, I'm told that our Fsecure should be working with Safari 12 now. Please let me know if you find it's not. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Super Duper Contributor
Hi Ady

It does notify me when I am entering an on-line bank. As far as I remember it used to rate websites giving a green tick to those that are considered safe and a red x to any considered dodgy but it doesn't seem to do that anymore - is this correct?
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Community Team - TT Staff

I've not got access to that combination of products so I've asked the Product Manager to take a look for you. I'll post back once I hear more. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Super Duper Contributor

I have been experiencing the dreaded beachballing when browsing and suspect it has something to do with browsing protection which seems to use a lot of cpu time.

 

I have temporarily uninstalled the F-Secure product to see if it makes a difference.

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Chatterbox

I've been noticing much higher CPU usage and temps since the F Secure updates as well.

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Community Team - TT Staff

Thanks for the feedback, I've passed it on to the product manager. I'll post back when I hear anything.


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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First Timer

Hi there. The new update has not helped me. Attached picture is what is shown under the Supersafe icon. Any ideas?Screenshot 2018-10-26 at 14.43.52.png

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First Timer

Ah my mistake. Just realised it was actually turned off... seems to be sorted now!

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Community Team - TT Staff

Hi guylister, thanks for posting back to let us know it's sorted. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.