I am trying to activate my Supersafe, but it is saying my log in is incorrect.
I have tried clicking the forgotten password link and entering my email but I don’t receive anything.
I have tried uninstalling and installing the app a couple of times and it doesn’t work.
When I first signed up with TalkTalk they took my email down incorrectly so that leads me to believe the supersafe is the same.
My email is correct in my account and my profile, along with my account phone number.
i was hoping someone could possibly help.
Thanks in advance
Hi Craig, I've had to remove the boost briefly and you'll get a couple of mails about it. Once the order completes I'll add it back and all will be well.
Hi Craig, I wasn't able to add it back yesterday. I've added it this morning and I'd expect you to be getting a new welcome mail in the next hour or two.
The order to add the boost didn't go through. I've added the boost again through a different system. I'm seeing an error about in flight orders but there don't appear to be any. I'll have to get this cleared to get the boost to add properly. I'll post back once I've got more information.