Every time I start a manual scan (Any type of scan) within 10 to 23% of the start of this scan My PC Stops dead on screen everything become totally unresponsive.
I force a shutdown in the only way which is to Power button the thing off.
Windows Event logs detect no fault on the system only with F-Secure as it always stops and or freezes on a svchost.exe file. There is no way of uninstalling Windows Defender as it's built into the operating system also there are two built in Defenders both report no faults. Shall reun a Malicious software scan but I already know the NO NE will be found
As I say I'd expect to see others reporting the issue and or for Fsecure to have updated any defective software. I've resent the welcome mail to you which will include the correct link for the software. You need to first remove the software using the Fsecure removal tool that I linked to already. You also need to ensure that your OS is fully up to date and no other AV is running on the device before you install Fsecure. Please let me know how you get on.
Here are the instructions for FSDIAG
The Support Tool window is displayed.
The tool starts gathering information. It creates the output file on your desktop. The name of the archive file isfsdiag.zip (or fsdiag.tar.gz). Note that the size of the file is usually less than 10 MB but, with corporate users, the file size may be as large as 100 MB.
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