Hi robbiesykes95, if you add your landline to your profile I'll be able to take a look at this for you.
Scam protection is still showing as on in My Account (Homesafe settings), have you tried switching it off in My Account? If you have then what happens when do this?
Me too, I wonder why you're not seeing the confirmation window? Do you have popups blocked?
Hi can anyone please help me? I have spent 2 days talking to 6 different operators at TalkTalk all of whom cannot advise me how to turn off scam protection. I keep getting told MyAccount is down so I will not be able to save changes on the Scam Protection Off Filter.