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Need help?

I am having problem with login details of SuperSafe Boost

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10 REPLIES 10
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First Timer

Hi 

I am having problem to install supersafe boost. At the end of installation the super safe boost log in show incorrect log in when i use talk talk My account log in detail. Would you please help me to install the supersafe boost and  how can I put the log in correctly.

 

Thanks.

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Community Team - TT Staff

Hi afsernurul, please add your landline to your profile so that I can look into this for you. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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First Timer
I had added the landline number in my profile hope you would kindly look into this matter for me. Thanks
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Community Team - TT Staff

I've had to remove the boost from your account. Once that process completes I'll add the boost back on. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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First Timer

Its a JOKE, ive tried talktalk about 7 times now, still no activation password - award winning security? Ha if you can use it

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Community Team - TT Staff

Hi afsernurul, I've added the boost for you. In half an hour or so you should get the welcome email etc. Let me know how you get on please. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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First Timer

Where is the welcome email? I did not receive any email yet! It is really stressful  with talk talk from the very beginning to have a good service. It is taking days to activate a customer account and install SuperSafe boost!!!!

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Community Team - TT Staff

I've resent the welcome mail and forced a password reset. They've been sent to your gmail address. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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First Timer

Thank you for resending the login details.

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Community Team - TT Staff

Did the emails arrive this time? 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Chatterbox

I am unable to put in login details to initiate SuperSafe.

What should I do?

Michael

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