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Missing desk top icon

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Community Team - TT Staff

Hi vadek,

 

I'm sorry this is taking so long, hopefully it will be resolved soon

Chris

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Participant

Still not fixed seems to be taking for ever and ever.

 

Anyone got news?

 

Regards

CHM

Charles Computers & Repairing Computers F1 Motor Racing
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Popular Poster
still got icon .just talk talk one can be still used for everything. scans. ETC.
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Community Team - TT Staff

Hi all, the work is ongoing. Apparently the developers are working on it. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Participant

Hi Ady

 

Thanks for update, does seem the technicians  are really struggling with this.

 

Kind Regards

CHM

Charles Computers & Repairing Computers F1 Motor Racing
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Philosopher

Considering that having reported the problem, and then diagnosed it and proposed a workaround in Post 9 of this thread on 20/11/2019 almost 3 months ago, one has to wonder what is taking them so long. Just very low priority I guess.

surfing from my 10 years old Dell Inspiron 545, running Windows 10 and using a Realtek RTL8811AU Wireless LAN USB Network Adapter to connect to Sagemcom FAST 5364 router
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Community Team - TT Staff

It would seem it's taking the developers a while to complete the work necessary to implement this across the platform. I've been chasing it weekly with the product manager and as yet don't have a date for completion. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Participant

Hi Ady

 

Any updates?

 

Kind Regards

CHM1945

Charles Computers & Repairing Computers F1 Motor Racing
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Participant

Hi Ady

 

It does seem to be taking a very long time to resolve this issue.

 

Any news on a date of fix?

 

Regards

CHM1945

Charles Computers & Repairing Computers F1 Motor Racing
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Problem Solver

FWIW -

 

Recently upgraded my browser to the "new" Chromium Edge (under Win 10).

 

No change.

 

No icon.

 

No surprise.

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Participant

Are the icons ever going to return?

 

I find it hard to believe the problem has not been resolved !

 

CHM1945

Charles Computers & Repairing Computers F1 Motor Racing
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Problem Solver

I'm beginning to wonder if this delay is more contractual than technical.

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Problem Solver

ooh, ooh - little padlocks has just appeared on my task bar !!

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Community Star

I would say the issue with the missing Icon's is now fixed

All my systems auto updated without issue

If you do get any issues just run an Admin update, or just re-install.

Otherwise looks fixed.

 

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Philosopher

I concur that the icon has re-appeared on at least one of my PCs which previously had lost it.

 

It has also replaced the one on the PC where I had implemented a workaround.

 

It is recognisably different from the one which previously went missing, as it does not have the words "TalkTalk" on it, just the padlock.

surfing from my 10 years old Dell Inspiron 545, running Windows 10 and using a Realtek RTL8811AU Wireless LAN USB Network Adapter to connect to Sagemcom FAST 5364 router
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Participant

Hi All,

 

Desk Top Icon has now reappeared.

 

Regards to all,

CHM 

Charles Computers & Repairing Computers F1 Motor Racing