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Scam Protection not turning off

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3 REPLIES 3
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Popular Poster

Hi,
I have the problem with Scam Protection - Scam Protection won't turn off.

When I go into my settings and disable it, the toggle always stays to "on" even though I have said switch the blasted thing off.

Regards

 

Floyden
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Community Team - TT Staff

Hi Floyden, I've turned off scam protection on your account for you. Please test and let me know if it's worked. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Highlighted
Popular Poster

Hi Ady,

It works - thank you!

Regards

Floyden
Highlighted
Community Team - TT Staff

You're very welcome. Thanks for posting back to let us know it's sorted. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.