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Supersafe virus protectionis out of date

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First Timer

I have had supersafe for 5 months and everything was working fine. Now I am getting messages that the virus protection is out of date. It does not appear to be updating automatically. I have gone into TOOLS to check for updates. It says it is connecting to the server but nothing happens. It last updated automatically 3 weeks ago.

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Community Team - TT Staff

Hi Skyblue9, I've replied to your other thread. Please let me know if you need more help. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.