Showing results for 
would you rather see results for 
Did you mean: 
Need help?

turn off scam protection

First Timer

Good morning,


Could someone please help me with scam protection? I don't have the option to turn it off under the homesafe settings... just a number to call which I already tried 3 times and i don't think i have the patience to make another phone call.


Thank You

Community Team - TT Staff

Hi marekz, I've sent you a Personal Message to confirm security checks. Once you've replied I'll be able to turn it off for you. 

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.