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Adult Content

First Timer

There are 5 adults in my house and no children. I have turned all homesafe settings off yet adult content websites are still blocked. I can't access the page directly or find the page in a web search. As soon as I disable WiFi on my device Ivan then view these sites again. Please help me access like before. Thanks

Community Star

Hi @Saffi89


Bear in mind that content may not be accessible if malware is detected. Removing malware is a real nightmare. 


If you're not taking advantage of the security features of HomeSafe / KidsSafe then test with the workaround of using a different DNS setting in the router.  If you have any difficulty then let me know what model TalkTalk router you have.


Try the secure Quad9 DNS: Primary and Secondary or Google DNS: Primary and Secondary (or a combination of Quad9 as Primary and Google as Secondary)


If you subsequently choose to return to the TalkTalk DNS the numbers are and


Here is the TalkTalk advice and router setup needed for using a Third Party DNS (Click here)

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