cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

CallSafe

Reply
1 REPLY 1
Highlighted
Anonymous
Not applicable

Before I set up CallSafe I occasionally received recorded, unidentified calls, for example, from a hospital to confirm an appointment. How will CallSafe deal with these so that I will be able to accept them?

Highlighted
Gondola
Community Star

Hi @Anonymous 

 

What's needed to allow through automated calls, where these are not already identified by TalkTalk, is to find out the calling number from your NHS Trust and add that as an Approved number. It will still show as Withheld on a Caller Display but CallSafe will allow it through the screening.

 

You'll see in the article About CallSafe that most automated NHS calls are usually already on the global approved list.

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer