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HomeSafe blocking websites but its turned off

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9 REPLIES 9
FF150111
First Timer

Hi, i have been having this issue for the last 7 days, i have HomeSafe turned off, i even turned it on, unchecked all boxes, turned it back off, then i turned off my router for 1min, turned it back on and i still cant access plenty of websites such as:

 

https://www.reddit.com/

http://www.xvideos.com/

https://xhamster.com/

I dont have any kids in the household so i dont see the point of me having HomeSafe in the first place, can you please uninstall/disable it from my account so i can access all websites like i could in the past??

 

Im getting messages like this, see screenshot link:

https://ibb.co/fGgHt6

https://ibb.co/gQ8fD6

Please sort this out, its very annoying trying to access my previous websites (not only those i listed) and then not being able to access them

Community Team

Hi FF150111, I've raised this to the HomeSafe techs. I'll post back once I have their reply for you.

Community Team

Hi FF150111, I've been asked to get you to provide the IP address that shows when you type "What's my ip?" in Google. Please add it to your profile and don't post it on the thread.

guest88
Popular Poster

same with me. 92.10.45.150

Community Team

Hi guest88, would you be kind enough to start your own topic and I'll then be delighted to help get this sorted for you too. It will help massively if you can add your landline to your profile too please.

FF150111
First Timer

Hi, my IP address is:  79.77.72.211

Community Team

Fantastic thanks. I'm told you shouldn't still be having problems. Are you?

FF150111
First Timer

Yes its fine for now, thanks again for the help.

 

If anything goes wrong in the future ill let you know but now its fine.

Community Team

That's great. Thanks for posting back to let us know.

mallyb
First Timer

I have turned off home afe but am still having sites blocked have done everything that is advised but still getting blocked.....HELP

M brown