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Super-Safe Boost


I like many others are having problems installing Super Safe Boost.  I have had SSB for quite sometime and recently wanted to sign in to add another device but would not accept e.mail/password and no reply when sending 'forgot password'. The person I spoke to on Tuesday said uninstall it and he would send me an e.mail with a link to reinstall it, but nothing.  A really frustrated customer, no one seems to be able to sort out the problem after spending many hours on the phone!