Hi Bee67, the login is normally the same login you use for MyAccount. Are you able to get into MyAccount ok? If you are and the passwords are the same let me know and I'll force a reset for you.
Please can any one help I am also struggling to download supersafe back onto my computer after having problems with the computer and having to reset. I have been onto talktalk who tried all they could but could not help any further.
I am getting the same I try to log on says (Incorrect login. Please try again) I am on the web now with no protection. Thank you Morphy