I installed SuperSafe boost on 3 of my devices last year and am paying Talk talk £2 per month with the possibility of installing it on 8 devices in total. However I am not able to log in to my SuperSafe boost account . I have tried this from Talk Talk/ Myaccoount?security screen and also from the TalkTalk SperSafe icon on my desk top.. The system does not accept my pass word or a changed password. I tried this at least 6 times.
I wil be very graeful for help with this problem
Thank you
Kantilal patel
Hi Kantilal, please add your landline number and the email address you're using to login in your community profile private notes.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Added email, mobile number & TalkTalk account number in Private Notes section of the profile as requested
Thanks, I've forced the system to send you a welcome mail and a password reset. Please let me know how you get on.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Hi OCE_Ady
I successfully re-installed the TalkTalk Safe and was able to Log in and change password.
Thank you.
However I an unsure why the problem occured in the first place and unhappy that it took such a long time to sort ( not from you).
You're very welcome. Thanks for posting back to let me know it's sorted. I'm sorry it had taken you a long time to get help.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.