Scam Protection is part of HomeSafe. The Homesafe settings can now be managed yourself, from within MyAccount, please follow the below steps to disable scam protection on your line:
1. Log into MyAccount
2. Select My Services
3. Select View HomeSafe settings
4. Go to the Scam Protection section
5. Select OFF and confirm when you see the pop up window
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Hi Grete2, KeithFrench has given all the instructions you need to turn off scam protection. Once you've turned it off give it 5 minutes or so before trying to access teamviewer again.
The fix is to turn off scam protection. I've sent you a personal message to get more information so that I can take a look at your account.