Turn off scam protection to use team viewer for work purposes

[Tonos]

Hi team,

Could you please turn off the scam protection during this period so I can use team viewer for work purposes?

Regards,

[simonb]

Hi @Tonos 

I have passed this onto the team to pick up.

Thanks

[StephenF]

Hey, 

Sorry for the delayed reply, we're doing our best in these unprecedented circumstances due to the Corona virus to answer everyone as quickly as possible. I'm pleased to confirm that your now able to manage Homesafe settings yourself, from within my account, please follow the below steps to disable scam protection on your line: 

1. Log into MyAccount
2. Select My Services
3. Select View HomeSafe settings
4. Select OFF and confirm when you see the pop up window

Thanks