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supersafe boost

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5 REPLIES 5
Barbara22
First Timer

I have a new pc and am unable to get f-secure on it. Firstly i had to ask for a new password as I had forgotten it. I then entered email and password,then i had a notice to say I have no licence available but can install it by releasing licence from another device-which I do not have any more.

How can I fix this problem. I would be very grateful for help.

Community Team

Hi Barbara22, thankfully you don't need to still have the old device. All you need to do is login to SafeAvenue and release the licence from the device you no longer use/have.

 

If you have any trouble please let me know and I'll guide you through the process.

 

Ady

Barbara22
First Timer

Hi Ady.

I have now managed to get supersafe boost sorted and get drop down display shows.Will I still need any other virus protection or does this cover everything? Thank you for your help.

Community Team

You've got all you need now. I'm delighted we managed to get you sorted. Thanks for posting back to let me know. 

 

 

Ady

Barbara22
First Timer

Hi Ady

Thanks again for your help. I'm so glad I joined the community.

Barbara.

Community Team

You're very welcome Barbara. 

 

 

Ady