I have a new pc and am unable to get f-secure on it. Firstly i had to ask for a new password as I had forgotten it. I then entered email and password,then i had a notice to say I have no licence available but can install it by releasing licence from another device-which I do not have any more.
How can I fix this problem. I would be very grateful for help.
Hi Barbara22, thankfully you don't need to still have the old device. All you need to do is login to SafeAvenue and release the licence from the device you no longer use/have.
If you have any trouble please let me know and I'll guide you through the process.