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WiFi keeps dropping out

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1 REPLY 1
Kinsella80
First Timer

Can anyone help, for the last few weeks our WiFi just keeps dropping out...it seems to stay on for about ten minutes then drops sometimes for a 5 mins sometimes for 15??has anyone else had this issue?

Community Team

Hi,

 

Log into the router and manually change the SSID (Wi Fi) name of the 5ghz channel.

 

I often find it is better to keep the 2 broadcast channels separate.  For example, I have changed mine, and call one Home2Ghz and the other Home5Ghz.  

 

Some devices can drop the connection when the SSID's remain the same.

 

Also, you can try manually setting the wifi channel  for each broadcast channel. Try channel 6 for the 2ghz channel and 44 for the 5ghz channel.

 

There are apps you can download that can show the wireless channels in use.  For example I use WiFi analyser for Android to show the wifi channels in use around me and this allows me to set the least congested channel.

 

Give this a try and see if the connection improves.

 

Thanks

 

Karl.