To help with our investigations, it's important we're one step ahead of the scammers tactics. This board is for you to help us Beat the Scammers and share your experience, such as call recordings, videos or just tell us about it.
Its useful to know:
- How they opened the call - who did they say they were calling from?
- How they tried to convince you they were who they were pretending to be?
- What did they ask you to do, i.e. Windows and R, view eventvr, download TeamViewer etc
Come and ask questions to find out ways to prevent falling prey of scammers
We know that receiving a scam call can be a worrying time for you. We’re here to help and have many free features to prevent you getting scammers such as:
Find out more about what TalkTalk is doing to Beat the Scammers
In this board we'll regularly share news and what we are doing to help Beat the Scammers. We have created this community area to help our customers from falling prey to scammers. Here you can find out more about what the scammers do.
Report a Scam Caller Online
You can now report a scam caller online using our new online form, you'll be asked to log into myaccount where you can then enter the date, time and phone number who called you.
Stephen, Community Manager
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.