According to the "CHECK and REPORT" section of this forum....
"Don’t know the number? Then head over to our Scam Form where you can report a scammer without knowing their phone number"
How are we supposed to report a number - when we don't know the calling number ?
Whether it is a fake number or genuine ....
When you select the SCAM FORM link above - it just takes you to the normal TT reporting form - which requires you to input the number !!
Weevie wrote: Don’t know the number? Then head over to our Scam Form where you can report a scammer without knowing their phone number. How are we supposed to report a number?
@Weevie With the Scam Form you're reporting a scammer with as much detail as you have. If you don't have the number then leave that part of the form empty.
If you have the number - reporting that is done on the new Check and Report page.
Silent calls from a fake number can be reported on Check and Report.
Just tick the silent calls tick box and it's useful to add the time of the call in the freeform comments.
There is NO "silent call" tick box, that I can see :
In any case - if I did start to report every silent call that I receive - what can be done to trace fake numbers ?
I can see @Gondola has been helping here and is correct, we're actually making a move more towards the new check and report feature however in this initial phase we've created it so you can report a known number. The form on our help site is more for if you get a call but the number is unknown, you can still report it to us.
Eventually we'll be trying to move all the functionality from the static form into check and report but for now C&R is all about when you have a number and the scam form is for when you don't.
Appreciate it can be confusing have the two but once we've finished our soft launch and got C&R is tip top shape we'll focus on the next phases of the tool to keep the fight on the scammers and to help keep our customers safer.
Stephen, Community Manager
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