Scam call ? - 00016319544452

ANSWERED
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6 REPLIES 6
Den75
First Timer

Revived a call from 00016319544452, saying they were from TT, asking me to connect to my computer so they can correct a fault. A week or so ago TT checked everything for me via chat line, so I am confused.

is this a scam call and should I report to police?

thanks D. 

Anonymous
Not applicable
Solution

It is almost certainly a scam call. There are some help pages at this link :-

 

http://help2.talktalk.co.uk/scam-phone-calls

 

If you have a date and approx. time for the call then TT will be able to investigate with a view to blocking he number.

Community Team

Hi Den75

 

I'm really sorry to hear this.

 

I can report this call/number for investigation.

 

Do you have the date and time of when you received this call?

 

Please can you also update your Community profile to include your name, telephone number and alternative contact number, we can then look into this further (Please do not post this information on this thread)

 

Please bump this thread to confirm once your Community profile has been updated.

 

Thanks

 

Debbie

Den75
First Timer

Debbie

first call came in just before midday which I answered, then they called back around 12.30. They have called previously and I said I didn't have laptop at home - they told me to call back - Adam Lewis on 7031949344, and because I didn't they tried again today.

as it doesn't show as withheld I am unable to block it, unless there is a trick I have missed 😀 

Can you let me know the outcome, pls

Den 75

Den75
First Timer

Thanks, looks like Debbie is on to it. 

Willow29
First Timer

Received a call today at 3:52pm from 017082484016 allegedly from TT saying there were problems with connection and to open up my computer. I assume another scam.

Community Team

Hi Den75

 

Thanks for the additional information.

 

I have now reported this call/number for investigation.

 

In regards to blocking the number, please see the below:

 

Using Last Caller Barring

 

When you have activated Last Caller Barring you can start to use it.

 

To block numbers, you will need to use a touch tone phone.

 

To block the last number to call you:

1.       After the number you want to block has called you, dial
  on your phone.
 

2.       Confirm this by dialling

The last number to call you will now be blocked.

To enter a specific number you’d like blocked:

1.       Dial 

2.       Immediately enter your PIN (default is )

3.       Select ‘Review your barred numbers list and edit it’

4.       Now follow the instructions on the phone.

The number(s) you’ve entered will now be blocked from calling you.

You can also change your Last Caller Barring PIN using your phone. To do this:

1.       Dial

2.       Immediately enter your PIN (default is )

3.       Select ‘Change your PIN’

4.       Now follow the instructions on the phone.