TalkTalk service at bottom of Ofcom poll for third year running

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mjones21
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https://www.bbc.co.uk/news/technology-48103617 says:

 

TalkTalk has failed to improve its standing on customer complaints in Ofcom's annual survey - the broadband provider has come bottom of the table for the third year running.

In 2017 it shared the honour with Virgin Media, but in 2018 and 2019 the prize was all TalkTalk's.

Its customers were most likely to be unhappy with the outcome of complaints.

A spokeswoman for TalkTalk said the data showed an "improving trend" on the number of complaints.

 

Also:  https://www.bbc.co.uk/news/business-48351900 says......TODAY, MAY 2019

TalkTalk data breach customer details found online

"The customer data referred to by BBC Watchdog relates to the historical October 2015 data breach. It is not a new incident," the firm said.

The BBC consumer show investigated and found the personal details of approximately 4,500 customers available online after a Google search.

The details included full names, addresses, email addresses, dates of birth, TalkTalk customer numbers, mobile numbers and bank details for thousands of customers.