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Chat with a TalkTalk expert


Our chat experts are available between 8am and 10pm, 7 days a week, 365 days a year and on hand to help you with everything such as questions about your bill or service, changing your package or to help you resolve any technical problems with your service.

Did you know? 

98% of our customers would use our chat experts again if they needed to contact TalkTalk about their service.


Write to us

To help us deal with your query quickly, please confirm the following information when you write to us (Your full name, Your TalkTalk Phone or mobile number, Your Signature)

TalkTalk Correspondence Dept
PO Box 675
M5 0NL

All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address. We will aim to respond in writing to your query in 10 days.


Speak to us

Call us for free on: 0345 172 0088 Make sure you have your account details to hand when you call. Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day.
If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001followed by 0345 1720088