I've tried phoning several times about this problem, but it never gets resolved, so am now trying again on here.
I singed up some weeks ago for an Essential Sim and was told I would get 500Mb data and 400 mins of calls each month.
However, in My Account It says that I only get half those amounts (see copied below). I've been told twice on the phone that this is a mistake and it wil be changed, but it never gets changed and the amounts showing are still wrong.
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Essential SIM •200 minutes •Unlimited texts •250MB data