For any questions about your TalkTalk mobile service.
on 04-07-2022 11:17 AM
My mobile phone died and I took out the SIM card to put into a new phone, Now I can't find the SIM card, so my new phone has no network until I get another SIM card. I want to keep the original number of the old SIM card.
on 04-07-2022 11:27 AM
You'll need to talk to a member of the TalkTalk Mobile team assuming your SIM is provided by TalkTalk Mobile.
LiveChat to TalkTalk Support and ask for TalkTalk Mobile: Our LiveChat team. Wait for the light blue Chat now button to appear; It's grey or clear when busy or offline.
Opening hours are here: When to contact TalkTalk?
TIP - Pause tracker blocking in the browser, ad-blockers and similar blocking software to avoid conflict with LiveChat's operation.
Calls to Customer Services on 0345 172 0044 TalkTalk Mobile option 1 are free from a TalkTalk home 'phone but otherwise are at a standard landline call rate.
For calls to Customer Service agents from a mobile, use 0203 441 5550 or to contact TalkTalk Mobile it's 0800 458 5331.
TalkTalk supports the Text Relay Service: It's 18001 then 0345 172 0088.
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