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I need a new SIM card as I have lost mine

andylancross
First Timer
Message 2 of 2

My mobile phone died and I took out the SIM card to put into a new phone, Now I can't find the SIM card, so my new phone has no network until I get another SIM card. I want to keep the original number of the old SIM card.

Grow your own
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Gondola
Community Star
Message 1 of 2

You'll need to talk to a member of the TalkTalk Mobile team assuming your SIM is provided by TalkTalk Mobile.

 

LiveChat to TalkTalk Support and ask for TalkTalk Mobile:  Our LiveChat team.  Wait for the light blue Chat now button to appear; It's grey or clear when busy or offline.

 

Opening hours are here:  When to contact TalkTalk?

 

TIP - Pause tracker blocking in the browser, ad-blockers and similar blocking software to avoid conflict with LiveChat's operation.

Calls to Customer Services on 0345 172 0044 TalkTalk Mobile option 1 are free from a TalkTalk home 'phone but otherwise are at a standard landline call rate.

 

For calls to Customer Service agents from a mobile, use 0203 441 5550 or to contact TalkTalk Mobile it's 0800 458 5331.

TalkTalk supports the Text Relay Service: It's 18001 then 0345 172 0088.

GondolaVolunteer 2017-2022

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