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Mobile data internet not working

pauliam
Popular Poster
Message 4 of 4

My mobile data on my Huawei mate 20 pro has stopped working.

 

I can view my 2 cameras using the mobile data but when i open the internet I cannot connect.

 

The internet use to work, i have looked at all the settings and they all look good.

 

I have reset my network settings twice but still no internet but i can still see my cameras

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3 REPLIES 3

Message 1 of 4

It does sound like an issue with the phone. is it fully updated?

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Message 2 of 4

Hi Arne,

 

No I don't get any errors, and yes internet works on other devices.

 

If i Teather to my phone to my IPad I can use the internet on the Ipad but not on my phone.

 

I have security cameras which i can also see, it seems just be the internet.

 

I have tried other browsers to see if that was the issue. But no browser seems to work.

 

 

 

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Arne-TalkTalk
Support Team
Message 3 of 4

Hi pauliam

 

Do you get any error messages? 

 

Does the internet work on other devices? 

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