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Team Player

Hello, I live in N. Ireland and my mobile as part of my Talk talk package works fine in NI but when I travel to the Republic of Ireland its unusable as I get messages such as "not registered on network" or "mobile network not available". Would anyone have a solution as I live just 20 miles from ROI and I have to take a different mobile with me.

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Insightful One
Have you enabled roaming on your phone?
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Team Player

Hi, Thank you. I have that set but it still doesn't work. Raymond

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Insightful One

@Raymond56  It looks like you might have to tell TalkTalk that you wish to roam as well as enabling roaming on your phone.  Follow link below for more information:

 

https://community.talktalk.co.uk/t5/Articles/Using-TalkTalk-Mobile-abroad/ta-p/2204471

 

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Community Team - TT Staff

Hi @Raymond56

 

ROI is classed in outside the UK, so that message indicates roaming is not active, Sorry. 

 

You will have to call our mobile customer service teams and discuss this, unfortunately we have no access to the mobile systems on the community.

 

Use the links on our contact us page

 

Regards