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Replacement sim

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16 REPLIES 16
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Chatterbox

I need a micro SIM for a new mobile phone for my 73 yr old partner who is regarded as vulnerable 

Audie
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Community Team - TT Staff

Hi @Audie1

 

Can you add the account details to your community profile and we can request a Sim to sent. 

 

Thanks

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Chatterbox

Hi my account no for my mobile is obscured for customer security

Thanks

Audie
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Chatterbox

My talk talk account no is obscured for customer security

Audie
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Community Team - TT Staff

Hi Audie1,

 

Please don't post your details in the thread as this can be seen by anyone. I've sent a PM to confirm some deails so we can help.

 

Thanks

Emma

Be sure to give kudos and accept your solution

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Community Team - TT Staff
Solution

Thanks, Audie1. I've requested the SIM for you. Please allow up to 5 working days for delivery.

 

Thanks

Emma 

Be sure to give kudos and accept your solution

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Chatterbox

I need a nano SIM for my TalkMobile phone no. too but am despairing of ever getting one since:

 

a) COVID19 has shut down the support for mobiles

b) Vodafone shops are closed (see a) above)

c) Chat has stopped after referring me here

d) I mistakenly clicked a warning triangle button which reported my own post as being inappropriate, offensive or something else it wasn't;and

e) the email telling me the above said refer it to the community team without a clue as to HOW to accomplish this

Martin
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Community Star

@jazzBadger Start your own topic, complete your community profile and the support team here can help.

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Chatterbox

OK done this (again). Is there light at the end of the tunnel? CanI even see the tunnel ?

 

Martin

Martin
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Community Star

Hi @jazzBadger I cannot see your topic?

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Chatterbox

I have been sent wrong size sim card asked for a micro sim card but was sent nano sim card.Please can I get a micro sim card for my mobile

Audie
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Community Team - TT Staff

Hi Audie1, 

 

Thanks for posting back on your thread. It's usual for you to receive a Nano SIM with an adapter to allow it to be used in place of a Micro SIM. Did you receive an adapter too?

 

Thanks

Emma

Be sure to give kudos and accept your solution

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Chatterbox

Yes I did thanks.How long does it take to activate the sim

Audie
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Chatterbox

Yes I did thanks.

Audie
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Community Star

Sorry, what's the problem now?

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Community Team - TT Staff

Hi Audie1,

 

Is there anything further we can do to help?

 

Thanks,

Jo