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Swap Talktalk mobile SIM.

Grumpyolduser
Conversation Starter
Message 2 of 2

Hi, I'm soon to change my mobile 'phone. The new one uses a different size SIM. All I can find on the Talktalk system is "Contact us". 

Previously this was very straightforward but I just can't seem to be able to get a handle onto which actual "Contact us" to use.

Got to be obvious but I'm having difficulty here.

Any help appreciated.

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Gondola
Community Star
Message 1 of 2

Hi Grumpyolduser 

 

I used Live chat messaging, asked for TalkTalk Mobile about a SIM swap and was put through to the team that organised a replacement SIM.

 

LiveChat to TalkTalk support is here:  Our LiveChat team.  Wait for the light blue Chat now button to appear; It's grey or clear when busy or offline.

 

Opening hours are here:  When to contact TalkTalk?

 

TIP - Pause tracker blocking in the browser, ad-blockers and similar blocking software to avoid conflict with LiveChat's operation.

Calls to Customer Services on 0345 172 0044 TalkTalk Mobile, option 1,  are free from a TalkTalk home 'phone but otherwise are at a standard landline call rate.

 

For calls to Customer Service agents from a mobile, use 0203 441 5550 or to contact TalkTalk Mobile it's 0800 458 5331.

TalkTalk supports the Text Relay Service: It's 18001 then 0345 172 0088.

 

GondolaVolunteer 2017-2022

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