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Talk Talk Mobile App help

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Victoria10
First Timer

Hi not sure if anybody can help I have tried everything to get a sensible answer from talktalk but there rubbish. I have a Samsung Galaxy J3 and downloaded the app. I log in with password but every time I log in it just keeps diverting me to the account page of my desktop pc which is the account page and not the app. I have tried explaining and sending numerous emails to talktalk who don't have a clue. I have tried reinstalling and updating the app with no luck. Would be grateful for any help out there.

 

Thanks