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Talk2go app on iPhone

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Rover1
First Timer

Hi,

The current Talk2go app running on my iPhone 6 with the latest IOS dies not trigger alerts on incoming phone calls on my fixed line. The app works only if it is open on the screen, otherwise everything remain very silent! Have been in touch with TalkTalk support, they appear to recognise the problem and say a solution should available in days. Days have come and gone... has anyone a similar experience?

 

Hopeful3