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Why can I not connect to the internet on my alba phone

Piper1
First Timer
Message 3 of 3

Installed sim in my new alba acf28 phone but when I try to go on internet it says dial failed

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2 REPLIES 2

mcrswan
Chatterbox
Message 1 of 3

Hello,

 

I realise your post is a while ago, but did you ever resolve your problem with the Alba phone ?

 

I have a new Alba 4" Android phone into which I've put my TalkTalk SIM. It happily contacts to the internet using mobile data, but I just cannot get the phone to connect to my Wi-Fi router which is a TalkTalk DSL-3780

 

I'd appreciate any help you can provide

mcrswan
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Debbie-TalkTalk
Support Team
Message 2 of 3

Hi Piper1

 

I'm sorry to hear this.

 

Are you connecting via wifi or using mobile data?

 

Have you had a look at this help page? 

 

Manually entering mobile phone settings

 

Thanks

 

Debbie

 

 

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