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cannot cancel service

Ros2020
First Timer
Message 1 of 3

I tried to cancel talktalk last week but i kept getting cut off. now i cant even speak to anyone. How can i cancel the service

 

Thank you

R Taylor
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2 REPLIES 2

Mikem
Support Team
Message 2 of 3

Hi @Ros2020 

If you wanted to cancel your TalkTalk Mobile service but move your mobile number to another provider you can find details in Cancel your TalkTalk Mobile service . You can get a PAC via the text service or in My Account. 

If you just wanted to give 30 days notice to cancel your service then the notice period needs to placed on your account. 

I have passed this onto the team to pick up in case that's what you want to do. Before we can look into your account please can you add your home phone number and mobile to your Community Profile so we can locate your details. Please do not post any personal info on here as it’s public.

Regards, Mike

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Message 3 of 3
Hi
I have updated the telephone number it is talktalk Broadband and landline I am trying to cancel for my Father. Thank you
R Taylor
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