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mobile charges when i transferred to tesco mobile in June

jeanie5
First Timer
Message 3 of 3

can anyone tell me why talktalk are still taking direct debit when i transferred my number to tesco in June, really hard to get in touch with them. my bill shows a completely different number

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi jeanie5

 

If the direct debit is for a Mobile account You will have to call our mobile customer service teams and discuss this, unfortunately we have no access to the mobile systems on the community.

 

Use the links on our contact us

 

Regards

 

 

 

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Gliwmaeden2
Community Star
Message 2 of 3

It might be quickest to use the Chat team for this, @jeanie5.

 

Open from 9am:

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

Gliwmaeden2, a fellow customer.
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