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mobile live chat

Popular Poster
Does anyone man the live chat, in the mobile help section ?, it's just stuck on loading and no I don't have any trouble with my browser or its settings, and no I'm not going to call you as the sim I would call you on is not working. So I ask again what's the point of having a big green slash proclaiming RECOMMENDED over live chat, when none of you experts are there to chat with. Respond please.