Welcome to our blog!

Checkout the latest updates about our products and services from the TalkTalk team and our product experts. Take a look around, if you see anything of interest don’t forget to hit the Like button & leave a comment.

Space, no not the final frontier…

Making our community easy to use, helpful and a friendly place is our upmost priority which is why we we’re a little stumped when we discovered that new members were able to add a space after or before their usernames

Beat the Scammers

Security

“Life in Likes” - the impact of social media on 8-12 year olds

The Children's Commissioner recently released a really interesting and eye-opening report about children's use of social media between the ages of 8 and 12, and a few things really stood out for me.

Beat the Scammers

Security

How to secure your new devices

If you've recently acquired a new mobile phone, tablet or laptop, consider taking these steps to protect your devices.Use a strong passcode/passwordObviously, you should pick a passcode to lock your phone that can't be guessed, even by someone who knows you. So don't use your birth year, your address or 1234. Better yet, use a password or a passphrase. And make sure it's one you don't use anywhere else.

Beat the Scammers

Security

Five ways to secure your new Android

Before you get started signing into your accounts and filling up your phone's photo gallery with selfies, it's a wise idea to think about the security of your new Android. After all, with all the things that our smartphones do for us these days, it only seems fair that we give them the gift of security in return.

Beat the Scammers

Staying safe against scam calls

Scam calls can happen at any time and often leave you, the TalkTalk customer, left feeling hurt, upset and out of pocket. So, we have made a simple three-step guide for if you are worried about a phone call. Hang up, Make tea and call back the official number.

Security

Don’t fall victim to scammers this Christmas

Victims reported losing over £16 million in total, 45% more than the year before15,423 people reported being a victim of shopping fraudOnline auction fraud accounted for 65% of reports (Source: Action Fraud, November 2017) With Christmas just around the corner, more and more people are turning to the internet in search of a good deal. You may find a cracking bargain but it’s really important to check that the website you’re using is legitimate, particularly if it’s claiming you’ll save 75% off the retail price. So beware of the fake online stores that are popping up and stay safe by using our top tips:

Beat the Scammers

Festive faux pas: staying safe online over Christmas

Over the festive period many of us will be shunning the busy high street and opting instead to purchase gifts for loved ones on the Internet. Whilst this allows you to shop for bargains from the comfort of your home in your pyjamas, unfortunately fraudsters don’t take a break at Christmas. With the majority of Christmas shopping (64%) being done online this year, scammers are using increasingly sophisticated techniques to take advantage of the influx of online transactions taking place throughout the festive period.

TalkTalk

Technology

Calling all HG633 Router users we have a new trial for you...

We are working on a significant firmware update for the Huawei HG633 router. It includes improvements on broadband and Wi-Fi as well as bug fixes. We are looking for volunteers to try it out first and feedback on their experience.

TalkTalk

Technology

UFO

WiFi Mesh, everything you need to know & more...

Hi, my name’s Martin and I’m a senior technical specialist at TalkTalk. I’ve been evaluating the latest Wi-Fi mesh systems so we can make recommendations based on which systems are the easiest to set up and use, which have the best performance and which offer the most useful features. This is a completely independent review; the goal is to provide unbiased advice for anyone who’s thinking about extending their Wi-Fi coverage.

Beat the Scammers

TalkTalk

Scam Awareness with the old and vulnerable

eptember has been a busy month, I’ve been out and about to increase awareness of growing threats of scams said TalkTalk's Head of Scam Prevention Donna Moore, after recently holding an informal scam awareness workshop in Sheffield.

Beat the Scammers

How to beat the credit card scammers

If you get a text from your bank asking you to confirm a transaction by replying "Y" or "N", think twice before responding - especially if you don’t recognise the transaction and want to stop it going through.