Welcome to our blog!

Checkout the latest updates about our products and services from the TalkTalk team and our product experts. Take a look around, if you see anything of interest don’t forget to hit the Like button & leave a comment.

Together we're beating the Scammers!

It’s been almost a year since I was appointed as Head of Scam Prevention with a tough challenge ahead to protect our customers and prevent them falling prey to scammers. Thanks to the ideas submitted by our online community members, we're able to deliver what really matters to our customers.

Security

These tools will help you become a better parent in the digital world

Unless you've built a bubble to seal them from the world, children grow up surrounded by technology. Households are full of devices connected to the Internet – some shared and some personal. For our children, technology is a normal part of their everyday life. They switch between devices, applications, and social media throughout the day without even noticing. For them, "digital life" is just "life."

Community

Welcome our 2017 Stars

We’ve recently completed our annual review of the most active users on our Community who also have a high number of likes and best answers and we’re pleased to welcome our stars of 2017. Our stars have spent a combined 24901 hours online, with 15429 likes and a whopping 3178 best answers. So without further ado please meet our new stars for 2017……

TalkTalk

An update on TalkTalk’s plans for Mobile

As some of you may have seen or read in the news today we’ve decided to review our longer term mobile plan. We’ve decided it’s the right time to pause what we’re doing on our Mobile journey and…

Security

It's time to spring clean your devices

We use our devices throughout the day to serve our purposes, but many of us forget to give a little back. In order for that device to keep working quickly and efficiently, it's a good idea to give it a spruce up every now and then.

Community

Community Spring Update

Firstly I wanted to thank all of you for your continued feedback on the community, helping us find bugs and suggesting ideas and features, over the past few weeks we've been working around the clock on some big updates which launched last week, here's an overview of what you can expect.

TalkTalk

Technology

Broadband made faster

We're all using our home broadband more than ever before (the average TalkTalk home downloads 45GB of data a month). So we're investing tens of millions of pounds into our network to make it faster and more stable.

TalkTalk

We’re all in Oscars® La La Land

The Oscars® race may be in its final stretch, but new research reveals that almost seven in ten Brits (68%) have yet to watch any of this year’s nominated films. With over 62 individual movies tipped for Academy Award glory, a limited time to catch them all on the big screen, and non-stop hype about who will walk away with which gong - it’s easy to feel like we’ll end up missing out.

Security

Smarter sharing will lead to a Safer Internet

Protecting yourself and your family from scams and hackers isn't just about software and passwords

Community

TalkTalk

Technology

Our New Dynamic Line Management system

As part of our ongoing commitment to bring you more reliable broadband, we’ve changed the way we manage your line. Our new system helps us automate fault resolution so you can enjoy the best possible speed with the most stable connection...

Security

Get your devices secure, streamlined and ready for 2017

In Ancient Rome, the first day of the year was dedicated to Janus - the God of Gates and Doors, who was often depicted looking both backward and forward. So if you aren't planning on getting a new device for the New Year, now is a good time to look back at the digital gunk you've accumulated and do a little cleaning.