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HG635 firmware update please

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7 REPLIES 7
Conversation Starter

Please would someone update my HG635 firmware to the latest version, or give me a link to the updates section.

I am currently on:

Hardware version: G.1.01
Software version: v1.06t

.thanks 🙂

Conversation Starter
Not sure if required for remote update but have set admin back to default.
I realise will prob lose my current settings.
Conversation Starter

Please ignore, my router wifi has now gone dead, dont think firmware update will help. Going to contact Tech support. thanks.

Community Team - TT Staff

Hi RockandRoll,

 

I'm really sorry for the delay in getting back to you. How are you getting on? Would you like us to arrange a replacement router for testing purposes?

 

Thanks

 

Conversation Starter

Yes it would be great if you could arrange a replacement new wifi hub router which seems to have better wifi.

Community Team - TT Staff

Hi

 

The replacement will be the Hg633.  Is this ok ?

 

For a wifi hub you would need to contact our customer loyalty teams directly and they can arrange, but this would be chargeable.

 

Let me know if you want us to dispatch a router from here.

 

Thanks

 

Karl. 

Conversation Starter

Yes that is fine I'll try the Hg633.

Many thanks for the fast response.

Community Team - TT Staff

Hi

 

I've ordered the router for you.

 

Thanks

 

Karl.