cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

New Connection

Reply
Popular Poster

New Connection

Hi, OCE

I had a new line installed on the 14th Jan, the engineer said the was a fault on line.
Do you have an update when this fault will be fixed.
Thank You.
3 REPLIES
TalkTalk Team

Re: New Connection

Hi stew0961,

before I can help I need to confirm security details with you.

Please answer the Security Questions via the Contact Us Form and post the reference number you are given via email in the forum thread.
Popular Poster

Re: New Connection

Originally Posted by OCE_Ady
Hi stew0961,

before I can help I need to confirm security details with you.

Please answer the Security Questions via the Contact Us Form and post the reference number you are given via email in the forum thread.


Ref: 130116-001750.

I'm got an update the phone has now started to work.
PLease can you check that the instalation has gone through ok.
Thank You.
TalkTalk Team

Re: New Connection

Hi stew0961,

thanks for confirming security questions.

I have checked and your order is complete and you have a working broadband connection.

Let us know if you need further assistance.