on 30-11-2013 04:05 PM
I am not receiving my daily news letter email from 'news@ugly hedgehog.com' since 24th of November.
I have contacted Ugly Hedgehog and they are still sending, any ideas as to were it is going astray?
Regards Sam Fance
on 02-12-2013 08:20 AM
Thank you for your reply, I have checked the spam folder and checked that no filters are applied + checked anti virus and firewall to make sure that no mail is blocked.
Cheers Sam Fance.
on 02-12-2013 08:26 AM
Are other mails getting through ok? Has the sender had any bounced or returned mail, failure notifications etc.
on 02-12-2013 08:31 AM
As far as I know all other mails are getting through and the sender has not had any bounced mails or failure notifications.
on 02-12-2013 08:38 AM
if you are in contact with them, can you ask they send you a direct email, not newsletter, and see if this gets through, or can you send them an email and ask them to reply?
With a newsletter, they probably have thousands of recipients, so would help if someone could send you a direct email to see if it is something to do with the setup of their list.
on 02-12-2013 08:50 AM
I have emailed them and waiting for a reply, have also noticed that I am no longer getting my mail from 'Digital Photography'.
on 02-12-2013 08:53 AM
on 02-12-2013 09:03 AM
I have done as requested also it may be a while before I get a reply as mail is from a USA based site, 6 hours behind us I think, I will also mail 'Digital Photography School'.
on 03-12-2013 09:00 AM
Have received the following from Ugly Hedge Hog.
Your address is active in the list.
I guess your e-mail provider is blocking our digest.
You might want to check with them.
As a reminder, you can always reach the latest digest by clicking the Latest Digest link at the bottom of the page.
Ugly Hedgehog photography forum,
on 03-12-2013 09:39 AM
It was to the same email address, but from
info@UglyHedgehog.com, not firstname.lastname@example.org.
on 03-12-2013 10:02 AM
OK, that lets me know that we are not blocking that domain.
I have raised a ticket to networks to see if they can shed some light on this.
08-12-2013 11:06 AM - edited 08-12-2013 04:55 PM
Karl,Still no solution to the above, even tried using my other email address and didn't even receive the confirmation email.
Got fed up with it in the end so signed up using a gmail account and getting the news letter forwarded to my tiscali email address.
Thank you for all your efforts.
on 08-12-2013 11:44 AM
Sam, You may wish to remove your email address from your last post as this is a public site and any one/organisation could "harvest it" and start sending you SPAM.