anyone know whats the problem with these powerline adapters ???
one of the pair i had from talktalk that cost me £35
is now flashing a red power light
and ive tried reseting it and pairing them and nothing it still flashes the red power light
the other one shows 2 green lights on the power and the link to the router light the middle one is off
i have tried them in the same socket and no go the one still flashes a red powerlight
any ideas whats going on ???
only had them a few days ago
are they faulty ????
thanks for any help
sorry for the delay in replying, but as you can imagine there's a bit of a backlog following the break.
It certainly sounds like a faulty unit, to get this replaced I need to arrange a call for you from a TV Fault Manager to help get this sorted.
The call would be 0900-1800 Monday to Friday, when would suit you best?
Could you add an alternate number to your profile to give us the best chance of making contact?
TalkTalk are very good at changing faulty items, my freind had a faulty youview box, after a quick phone call they sent a replacment box the next day, and provided return lables for the faulty item to send back, job done...
hi daz you are right
my youview box never arrived and was told it had
they sorted that issue and i had a brand new one a few days later
so i have all the confidence in talktalk
well guys for the first time i am dissapointed in talktalk now
i confirmed id be in to accept a phone call today
and nobody phoned me at all
its a simple question send me new ones as obviously they are faulty i have put them both back in there box ready to send back
and now i have a cable running accross my floor just to use the youview box as its my main source for tv now
i want it sorted now!!!
not a phone call in 6 months time]
as i wont pay for them untill its sorted otherwise (even if it means my service gets restricted)
sorry for the messing round you have had with this.
I have ordered a set myself, with a returns bag, and these should be with you shortly.
As they did not complete the requested callback, can I ask you to complete our callback survey.
as soon as i get the returns bag ill be sure to send the old ones straight back to you
i have to say i cant fault the forum OCE staff for all the help
but as for the telephone help well they aint been the best so far
so as soon as they come i will return the others as they are boxed up ready to go
p.s will also take the survey now
recieved my power line adapters this morning
working better than the last pair
the only difference is these 2 have a pass through plug and 2 ethernet ports ???
ive taken the old ones and send them back to talktalk
will i get charged more now cause i have a different pair than i had before ???
so far so good
I do notice thou that the one plus keeps getting a red light in the middle of the 3
the other set didn't do that
but then it does green so maybe its just some interference
as its not causing issues for me
thanks again I appreciate all the help
No problem. If I remember, I think the light goes red if the throughput speed drops below 50mb/s, the booklet with them should confirm this.
Also have a Powerline issue . All lights lit and solid but Powerline LED is RED. TV picture ok but unable to change channels with either box or remote . Remote can only switch on and off box and tv. Was ok last night not today.