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Slow Internet, Even though SpeedTest numbers are High

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Community Team - TT Staff

Hi xZajaC,

 

I'm glad to hear this and thanks for keeping us updated 🙂

 

Thanks

 

Conversation Starter

Hello, It's me again.

 

When I was cleaning my room today I noticed that I still have the Card from Previous Router I sent back, The Little Card where the Wi-Fi Network Name and password Written, it seems like I didn't noticed I didn't included this when I returned the whole Router, what should I do with it?. Is there a way to print out the address paper that you stick on envelope for free postage? so I can send it back?, It's in Perfect condition and nothing has been written on it. 

 

Thanks.

Community Team - TT Staff

Hi xZajaC,

 

If you would like to return this then we can send you another router returns bag. Would you like us to send you another one?

 

Thanks

 

Conversation Starter

Hello, sorry for late reply, Yes please that would be great.

Community Team - TT Staff

Hi xZajaC

 

The returns bag is on its way, please allow 24-48hrs for this to arrive.

 

Thanks

 

Debbie