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Speedy payment discount email error

Reply
4 REPLIES
amysou94
First Timer
I have just paid via debit card to getvthe discount, the payment has gone through. However, the email states that i will still be DD as usual. I have paid early because i was under the impression that i wouldnt be dd if i made a quick payment. I am not in a financially fit state to pay an £87 bill twice, so can you please put a stop to the direct debit i am so worried and this is making me ill please help thank you.
amysou94
First Timer
Can someone from tt help me
Community Team

Hi amysou94

 

Have you spoke to our customer services team, they will be able to assist you with this, try our live chat facility on our contact us page

 

Thanks

amysou94
First Timer
Everytime i go to talk to someone on the phone no offense but i can never understand what they are saying and aleays get tricked into something, and the online chat always says offline when i go to use it
Community Team

Hi 

 

I can see that you have managed to make the payment on the 28th. 

 

Regards