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TalkTalk - MyAccount

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3 REPLIES
TTCustomer
Wizz Kid
Anyone struggling to access MyAccount on the TalkTalk website? I keep getting told that the nameservers are failing.
OCE_Mark
Retired
Hi TT Cusotmer,

Can you confirm if this issue is also present when testing from an alternative broswer??

Cheers

MSmiley Happy
TTCustomer
Wizz Kid
No, it doesn't.

Hmm, broadband.talktalk.co.uk isn't loading right now.
The computers that run broadband.talktalk.co.uk are having some trouble. Usually this is just a temporary problem, so you might want to try again in a few minutes.


Want more detail? See which nameservers are failing.
Nameserver trace for broadband.talktalk.co.uk:

  • Looking for who is responsible for root zone and followed d.root-servers.net.
  • Looking for who is responsible for uk and followed nsc.nic.uk.
  • Looking for who is responsible for talktalk.co.uk and followed sec2.dns.uk.psi.net.
  • Looking for who is responsible for broadband.talktalk.co.uk and followed gns2.cpwplc.co.uk.
Nameservers for broadband.talktalk.co.uk:

  • gns1.cpwplc.co.uk
  • gns2.cpwplc.co.uk
The servers listed are working, but something else might have gone wrong.

TTCustomer
Wizz Kid
Issue appears to be resolved.