Teamviewer has stopped working. I am unable to ping any of their servers from Talktalk
(e.g. 126.96.36.199 up to 188.8.131.52). The servers are not down, and the problem does not exist via other ISPs. Lots of other Talktalk customers are reporting the same problem for several hours (look at the websites checking whether servers are up).
Same issue here with 3 laptops and one desktop. I use Talktalk fibre connection and my own draytec router. I also tried a test that teamviewer suggested, by trying to use a web browser to connect to master1.teamviewer.com, and getting to reply back from the server.
They keep telling me to reboot my router or can't help me because I don't have a sh.te TalkTalk router. I have given them the TeamViewer address range to unblock, fingers crossed the message reaches someone inside talktalk that knows what a IP subnet is!
Was probably blocked due to the recent TalkTalk TeamViewer scam, which was a result of TalkTalk being hacked and lossing client records.
Wasted most of this morning trying to fix this, 3 computers not connecting to teamviewer via TalkTalk "SuperRouter" - tried to connect by tethering my computer to iphone 4g - connected to teamviewer straight away. Back to router lost connection.
Loads of reports on the internet about no connection via TalkTalk - why are they blocking it?
I just hope it is quicker than the last major outage, when I couldn access some websites like www.java.com, windows update site, netfix, amazon, the playstation network, iplayer etc and it took them about a week to fix. (fortunately I was away on holiday at the time) as the issue started on the day we were going away.
Apologies for the confusion, but I can confirm that we have implemented a number of network changes that have blocked a number of applications including Teamviewer
We constantly monitor for potentially malicious internet traffic, so that we can protect our customers from phishing and scamming activities. As part of this work, we have recently blocked a number of sites and applications from our network, and we’re working hard to minimise the impact on our customers.
We are working with teamviewer and other 3rd parties on implementing some additional security measures that would enhance the security to all customers of these services but we will continue to block any sites/applications reported by customers to reduce the opportunity for fraud to take place.